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Olivia Taylor

MSW

Operations Director

she/her

& Frankie

Good Vibes Ambassador

she/her

Olivia_Taylor & Frankie

Olivia oversees business operations, billing, administrative staff, and serves as a member of the Pulse Leadership team. Frankie brings magic and love to everyone she meets! 

As someone who loves creating organizational structure while noticing the little details that often get overlooked, I have found that my role at Pulse provides me with the fun opportunity to help actualize all the future planning that this lovely group of folks dreams up.

Professional background

I graduated from Portland State University with a Master’s in Social Work, and have spent the last 8 years working in healthcare and wellness clinics in a variety of roles that include insurance billing and credentialing, development of operational procedures, overseeing administrative functions, and policy implementation. I chose to study social work because of its emphasis on community building and the necessity of equitable access to resources and services. The roles I have held in healthcare settings have allowed me to support the clinician-client connection by ensuring effective communication and accurate insurance processing. Navigating social service systems and the world of insurance can be frustrating and overwhelming. My goal is to mitigate extra stress for clinicians and clients by staying up to date on policy and insurance changes. I thoroughly enjoy working with small businesses made up of a passionate and dedicated staff who prioritize helping folks get their needs met.

Who I am in the wild…

When I’m not working, you can always find me hanging with my dog, Frankie. I take her everywhere (she even hangs at Pulse sometimes)! Also, I love the Portland food and bar scene, so I’m often out with friends trying whatever new spot popped up. I grew up in the Midwest, but I’ve been in Portland for 10 years so I have a long list of favorite hikes, swimming and camping spots, and vegan restaurants.

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